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Frequently Asked Questions (FAQ's)

Vacant House forms and procedures.
What do I do if I have a sewage backup?
Where can I find information on H1N1 (Swine Flu)?
Where can I place other accessory structures in my yard?
How do I plan for a storm?
Where is sand available for ice road conditions?
Where can I get free Wireless Internet Access in town?
What does the Substance Abuse Prevention Coordinator do?
Where can I swim in Glastonbury?
Who is in charge of Cemeteries in Town?
I have recently moved. To which town do I owe my motor vehicle taxes?
Does the town sell its old computers?
What are the fines for overdue materials at the Welles Turner Library?
May I renew library materials at the Welles Turner Library?
How many items may I check out and for how long?
How do I get a library card?
What are the hours of the Welles-Turner Library?
Where is the Welles Turner Library Located?
Can the backwash water from my water softener be discharged into my septic system?
How is my sewer bill calculated?
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Q: Vacant House forms and procedures.
A:
A town resident may access the vacant house form on-line, complete the form, print it out, and drop it off at the police department if they are planning to be away for any amount of time. The completed card should contain the required information of how the police department can contact the homeowner while they are away. While extra attention to the residence is not guaranteed it allows officers to be aware of vacant houses in the area if they are dealing with suspicious incidents in that neighborhood. The homeowner needs to contact the police department when they return home so the card can be pulled from the file. Click her for the Vacant House Form.
Q: What do I do if I have a sewage backup?
A:
Please refer to the Department of Health fact sheet for sewage backups.
Q: Where can I find information on H1N1 (Swine Flu)?
A:
The Town of Glastonbury Health Department has an up to date list of guidance and web links on it's Public Health Emergency webpage.
Q: Where can I place other accessory structures in my yard?
A:
See section 7 of the Zoning regulations.
Q: How do I plan for a storm?
A:
Q: Where is sand available for ice road conditions?
A:
Q: Where can I get free Wireless Internet Access in town?
A:
Information on town provided wireless Internet locations can be found on the Wireless Internet page.
Q: What does the Substance Abuse Prevention Coordinator do?
A:
Information on the Substance Abuse Prevention Coordinator can be found in the Substance Abuse Prevention section of the website.
Q: Where can I swim in Glastonbury?
A:
The Town of Glastonbury has 3 outdoor swimming facilities used during the summer months and 1 indoor swimming facility used year round. CLICK HERE  for more information.
Q: Who is in charge of Cemeteries in Town?
A:
The Town of Glastonbury has 14 cemeteries in Town all cared for by different groups. CLICK HERE for more information.
Q: I have recently moved. To which town do I owe my motor vehicle taxes?
A:
Please refer to our Motor Vehicle Information page.
Q: Does the town sell its old computers?
A:
Information on used computer sales can be found on the Computer Store page.
Q: What are the fines for overdue materials at the Welles Turner Library?
A:
Information on Fines is available in the Fines Information section of the Welles Turner Library website.
Q: May I renew library materials at the Welles Turner Library?
A:
Information on library renewals is available in the Other lending questions section of the Welles Turner library site.
Q: How many items may I check out and for how long?
A:
Information on how long items can be checked out is available on the Loan Periods section of the Welles Turner Library Website.
Q: How do I get a library card?
A:
Information on obtaining a Welles Turner Library Card can be found on the Other Lending Questions section of the Welles Turner Library Website.
Q: What are the hours of the Welles-Turner Library?
A:
The current hours of operation for the Welles-Turner Library can be found on the General Information page of the Welles-Turner Library Site.
Q: Where is the Welles Turner Library Located?
A:
Information, including location and directions for the Welles-Turner Library can be located on the General Infomation page of the Library Website.
Q: Can the backwash water from my water softener be discharged into my septic system?
A:
No, the discharge of wastewater from water treatment systems into the septic system is not allowed.  The Department of Environmental Protection has guidelines for the disposal of backwash water.
Q: How is my sewer bill calculated?
A:
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